Frequently Asked Questions

How long will it take to receive my order?

Your order will be crafted within roughly one week upon order. As soon as it’s shipped, you will receive an email with tracking information so you know exactly when it'll arrive.

Do you offer international shipping?

Yes, we offer international shipping. Depending on the final destination, your total price may increase at check out.

What is your return policy?

At Carto Curio, every item is made-to-order just for you. This means that once an order is placed, we begin crafting your unique product. Because of this custom production process, we are unable to accept returns, exchanges, or cancellations.

What if my purchase arrives damaged or defective?

We take quality very seriously. If your order arrives damaged or defective, please contact us within seven days of delivery with photos of the issue, and we will work with you to resolve the problem.

How can I contact Carto Curio?

Please feel free to ask questions, provide feedback, or just drop us a line at hello@cartocurio.com.